Terms of use
Terms of Use
Gastac Gas Spring does not explicitly publish a dedicated "Terms of Use" or "Terms and Conditions" page on its official website. However, several sections provide important guidelines and information relevant to product usage, safety, and service expectations.
Key Usage and Safety Guidelines
Gastac emphasizes proper handling and installation of its gas springs to ensure safety and product longevity:
- Avoid Damaging the Piston Rod: Scratching, denting, chipping, bending, or painting the piston rod can compromise the internal seal, leading to potential failure.
- Correct Installation: Gas springs should not be subjected to tilting or lateral forces during operation and should not be used as handrails. Proper alignment is crucial for optimal performance.
- Mounting Orientation: It's recommended to install standard gas springs with the rod facing downward at an angle of at least 30 degrees from horizontal.
Service and Warranty Information
- Production Cycles: Standard size gas springs have a production cycle of 3 to 4 days, while non-standard products may take 4 to 6 weeks.
- Warranty: Certain products, such as the Gastac YQ Window Lift Gas Spring, come with a two-year warranty, reflecting the company's confidence in product durability.
Certifications and Compliance
Gastac's products adhere to international quality standards, holding certifications like ISO9001, TS16949, and SGS. These certifications underscore the company's commitment to quality and safety in manufacturing.
Contact Information
For specific inquiries or to obtain detailed terms related to sales, warranties, or product usage, it's advisable to contact Gastac directly:
- Website: https://gastac.com
- Email: sales@gastac.com / john.wu826@gmail.com
- Phone: +86-13626842823 / +86-18969435209
By reaching out directly, you can obtain comprehensive information tailored to your specific needs or concerns.
